While we understand situations do come up, we ask that you provide us with a 48 hour notice should you need to cancel or reschedule your appointment.
Appointments cancelled with only a 24 hour notice will be charged 50% of the service total.
Appointments canceled the same day. after hours the day before via voicemail or no show day of the appointment will be charged per hours booked at a rate of $50 per hour.
Please understand that the time is reserved just for you. We do not double book and stylists are paid solely on commission. A 3-4 hour scheduled appointment is a half days salary. Giving us a 48 hour notice will allow the salon to fill that spot.
A deposit will be needed to schedule certain appointments.
Thank you for your understanding,
Desert Strands